IDRC services outage on Wed Dec 21st, 9:00 AM till 1:00 PM EST

Gill, Avtar agill at ocadu.ca
Sat Jan 7 01:23:39 UTC 2012


Hi all,

The equipment move is complete.  We experienced some complications at the new data centre so  services had to be restored at a staggered rate.  I apologize for the delay but everything is online as of now.

Have a great weekend,

Avtar

On 2011-12-20, at 10:03 PM, Gill, Avtar wrote:

> Please note that the equipment move has been rescheduled so there will be no downtime tomorrow morning.  
> 
> We were waiting for spare hardware to arrive today that would have allowed us to perform required maintenance tasks before shutting down equipment for the move.  There was a delay in the shipping process so we need to postpone the move and the scheduled downtime.
> 
> The new date and time for the move is January 6th 1:00 - 5:00 PM EST.  
> 
> Thank you for your patience.
> 
> Avtar
> 
> On 2011-12-17, at 11:13 AM, Gill, Avtar wrote:
> 
>> Hi all,
>> 
>> Just sending a follow-up email to confirm that the equipment move will be going ahead as scheduled.  OCAD's network administrators will also be upgrading part of the IDRC's data centre infrastructure on Wednesday morning; this will allow faster connections between the servers we host.  I will send one last email on the 21st once everything has been moved.
>> 
>> Thanks,
>> 
>> Avtar
>> 
>> On 2011-12-15, at 10:26 AM, Gill, Avtar wrote:
>> 
>>> Hello everyone,
>>> 
>>> Please be advised of the following maintenance window and notify anyone who you think might be affected:
>>> 
>>> * Maintenance Window: Wednesday December 21st, 2011, 9:00 AM - 1:00 PM EST
>>> * Affected Device(s) or Service(s): All production equipment hosted at OCAD's data centre
>>> * Affected Users: Everyone
>>> * Service Impacting: Yes - four hours of scheduled downtime
>>> 
>>> Details: 
>>> 
>>> This maintenance notice is being issued due to a planned equipment move from the data centre located at 105 McCaul Street to a newer facility in the main OCAD building at 100 McCaul Street.  All services offered by the IDRC (websites, mailing lists, database servers, etc.) will be offline during this move.  
>>> 
>>> Please note that this outage will not affect internet connectivity at the 205 Richmond Street office.  Any services offered by OCAD, email for example, and external organizations like Google or Github will still be available for use by anyone at the office.
>>> 
>>> Unfortunately time slots available for this move were limited due to the upcoming holiday break, which is why this task is being performed during office hours.  A notice will be sent to the everyone at lists.idrc.ocad.ca and fluid-work at fluidproject.org mailing lists once the move is complete and services are available once again.
>>> 
>>> The new data centre will: 
>>> 
>>> * supply the IDRC infrastructure with robust and stable power
>>> * provide more than adequate cooling for current and new hardware
>>> * offer more capacity for expansion into new server cabinets
>>> 
>>> Colin, Bert, and I will be meeting members of OCAD's I.T. department on Friday morning to finalize this task.  I will send out a follow-up email to the two lists mentioned above on Friday afternoon confirming the move and provide further details.
>>> 
>>> If have any questions, or concerns with regards to this maintenance please free to contact me agill at ocadu.ca
>>> 
>>> Thank you,
>>> 
>>> Avtar
>> 
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