Results from Round 1 UI Options user testing

[Michael S Elledge]

Hi Alison--

The protocol looks really good to me. A couple of thoughts:

1. Is "portal" the same as "dashboard"? If so, you should use only one 
term so it won't be confusing (especially to blind users).
2. You may want to use more direct language for the tasks, as in "You 
don't like the default style of the dashboard. Change the font style and 
font size."
3. Use a 7-point scale for the easy/difficult post-test questions (you 
may already be doing that).
4. In "Offering help during the test", you may want to add something 
like: "If the user attempts to change the interface with the browser, 
allow them to attempt it once, then ask them to use controls on the page 
itself to change its appearance.
5. Are you also going to ask blind persons to change page appearance?

Hope this is useful!

Mike

Alison Benjamin wrote:
> Hi,
>
> Two Zoom Text screen magnifier users came to the ATRC to play with UI
> Options today.
>
> http://wiki.fluidproject.org/display/fluid/User+Interface+Options+-+Round+1+protocol
>
> Here is a summary of the results:
>
> * "Edit Appearance" button is hard to for users to locate the first
> time & re-locate after closing the UI Options dialog
> * Once the UI Options dialog is opened, users have an easy time making
> and previewing their changes, ex: changing font style, size.
> * It wasn't always clear what it meant to choose or tweak a particular
> UI Option. For example, it could be clearer what it means to choose
> "Yes" or "No" to Background images.
> * At some points both users tried to use browser features to make
> changes to the UI of the Webpage.
> * Follow-up work needs to be done to determine why (1) UI Options page
> wouldn't load correctly (no text appears) in IE 8 with Zoom Text
> running, and (2) why using FF3 it stopped working during tasks 5 & 6
> with User 1 (see Interaction Notes). Both problems could have been due
> to the computer we were using for testing, the AT, or the browser.
>
> I am also looking for feedback on the questions I was using for
> task-based testing:
> http://wiki.fluidproject.org/display/fluid/User+Interface+Options+-+Round+1+protocol
>
> Thanks,
> Alison
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