Results from Round 1 UI Options user testing

[Alison Benjamin]

Hi Daphne,

Thanks so much for your response. I'm really happy for the feedback :o)

I've made a Jira task for me to address this issue, and when I refine
the tasks I'll post them to the list again.
http://issues.fluidproject.org/browse/FLUID-3046

Thanks,
Alison



On Thu, Jul 16, 2009 at 7:23 PM, Daphne Ogle<daphne at media.berkeley.edu> wrote:
> Hi Alison,
>
> Just a note on the tasks.  They may be a bit leading.  I think it's usually
> better to ask the user to complete a goal, like "edit the appearance of X to
> meet your needs" or "show me how you would change the interface settings to
> make if more comfortable for you", rather then stepping them through an
> activity.  So, for example, you might not want to say "you decide to save
> them" because you'll miss whether they realize they have to do an explicit
> save.  And actually, a rule of thumb is never to use a term that is on the
> interface so my suggestion of "appearance" needs a different word too.  The
> current questions should uncover specific interaction issues but won't
> uncover much about how UI Options conceptually works for users.   What are
> the questions they will come to it with and can they accomplish those?
>
> Hope that's helpful.  If not, feel free to ignore :).
>
> -Daphne
>
> On Jul 15, 2009, at 12:42 PM, Alison Benjamin wrote:
>
>> Hi,
>>
>> Two Zoom Text screen magnifier users came to the ATRC to play with UI
>> Options today.
>>
>>
>> http://wiki.fluidproject.org/display/fluid/User+Interface+Options+-+Round+1+protocol
>>
>> Here is a summary of the results:
>>
>> * "Edit Appearance" button is hard to for users to locate the first
>> time & re-locate after closing the UI Options dialog
>> * Once the UI Options dialog is opened, users have an easy time making
>> and previewing their changes, ex: changing font style, size.
>> * It wasn't always clear what it meant to choose or tweak a particular
>> UI Option. For example, it could be clearer what it means to choose
>> "Yes" or "No" to Background images.
>> * At some points both users tried to use browser features to make
>> changes to the UI of the Webpage.
>> * Follow-up work needs to be done to determine why (1) UI Options page
>> wouldn't load correctly (no text appears) in IE 8 with Zoom Text
>> running, and (2) why using FF3 it stopped working during tasks 5 & 6
>> with User 1 (see Interaction Notes). Both problems could have been due
>> to the computer we were using for testing, the AT, or the browser.
>>
>> I am also looking for feedback on the questions I was using for
>> task-based testing:
>>
>> http://wiki.fluidproject.org/display/fluid/User+Interface+Options+-+Round+1+protocol
>>
>> Thanks,
>> Alison
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>
> Daphne Ogle
> Senior Interaction Designer
> University of California, Berkeley
> Educational Technology Services
> daphne at media.berkeley.edu
> cell (925)348-4372
>
>
>
>
>