Pain Points from Fluid Summit?

Allison Bloodworth abloodworth at
Thu Sep 18 20:09:34 UTC 2008

Hi folks,

As we are working within the new design & development process ( 
) Daphne created, one of our first tasks will be to analyze any  
existing pain points that we know about in re: to the problem space we  
are working in.

I'm wondering if anyone has photos of the work the design team did at  
the Fluid Summit on affinity diagraming pain points, or even a list of  
their own pain points? Unfortunately, I've been unable to locate a  
complete list of the pain points from the summit in this space: 
, as it seems we focused more on component solutions to the pain  
points there.

We will also be using Pain Points gathered from our Content Management  
Research ( 
) in the analysis, but it would be great to have more pain points from  
the UX Walk-throughs to add to it.


Allison Bloodworth
Senior User Interaction Designer
Educational Technology Services
University of California, Berkeley
(415) 377-8243
abloodworth at

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