Notes from UX heuristics - Pager

Daphne Ogle daphne at
Tue Mar 11 17:50:34 UTC 2008

This is great guys!

How about putting this on the wiki with the pager designs (or as a  
child page)?

Also, the terminology question (search vs find) points to a need for  
some configuration I think.  For instance, in Sakai "find" is the  
commonly used term and specified in the style guide so perhaps it is  
the more appropriate term for consistency within that application.
On Mar 11, 2008, at 10:34 AM, Barbara Glover wrote:

> Hi all
> Gary and I did a heuristic walk through of Erin's excellent pager  
> designs.  Below are our results.  Gary feel free to add comments I  
> forgot.
> cheers
> Barbara
> Begin forwarded message:
>> From: Barbara Glover <barbara.glover at>
>> Date: March 10, 2008 3:38:26 PM EDT (CA)
>> To: Gary Thompson <gary at>
>> Subject: Notes from UX heuristics - Pager
>> Hi Gary
>> Here's a summary of what we discussed and recommendations for Erin  
>> on the Pager designs.  Please add in any comments I forget to  
>> mention.
>> Comments/Suggestions for Filtering:  (affect all the pager designs)
>> - Not sure the color change under the headers indicating the a  
>> filter has been applied is enough of a change to indicate this to  
>> the user.  This may need something additional.
>> - Find button --> Search button - Search is a more recognizable  
>> term and used throughout the Internet
>> - number of items per total number of items:  Having this at the  
>> bottom right corner of table seemed less noticeable for user.  We  
>> felt this should be moved above or near the Show # of items on page  
>> drop-down, see this image idea:<pastedGraphic.tiff>
>> - "Back to All" - we felt this was adding the wrong cues in that  
>> the user might confuse it with the Back button on a browser.  When  
>> in fact this button take them out of their filtered list to the  
>> original full list.
>> Another idea is similar to what Google Mail does.  Under the Search  
>> text box display the following:
>> Filter: All, None, Name, Email, Role<pastedGraphic.tiff>
>> ** Black one indicates the current filter in use.  Some Color  
>> change would be needed here to indicate the current one being used
>> For Pager design with most UCD properties:
>> - a combination of design 1 and design 2<pastedGraphic.tiff>
>> - where you have last, previous and next, last links as text over  
>> showing the first 2 and last 2 page numbers.  The words place less  
>> cognitive load on the user when processing where they are in the  
>> pager.  Easier to get to the first or last page with less thought  
>> involved.
>> - Also we felt that the page numbers shown should be a few before  
>> and a few numbers after the current page number.  Current page  
>> number bolded.
>> - Design 4 with the<pastedGraphic.tiff> where the user types in the  
>> page number we felt was not as user friendly a design.  First  
>> showing the page numbers instead of the input box is less clicking  
>> for the user, and seeing visually the page numbers gives a better  
>> sense of total scope.  Seeing the numbers helps the user determine  
>> the scope in a more straight forward manner and less abstractly  
>> than the input box.
>> Slider:
>> - We really felt the Slider was intuitive for users with  
>> alphabetical data.
>> - Including a filtering list for the various alphabetical columns,  
>> would help the user select and know which filter is currently  
>> applied and a quick way to change filters.<pastedGraphic.tiff>
>> - We also were thinking there might be a way to toggle between a  
>> conventional pager<pastedGraphic.tiff>  and the slider  
>> <pastedGraphic.tiff>
>> - Default perhaps tot the conventional pager and have a link just  
>> after the pager "search by alphabetical" or something that if the  
>> user clicked, the slider control would replace the pager control.
>> - this would obviously need user testing to see if even desirable  
>> to users.
>> thanks
>> Barbara

Daphne Ogle
Senior Interaction Designer
University of California, Berkeley
Educational Technology Services
daphne at
cell (510)847-0308

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