Collaboration with Oracle.

Michael Feldstein michael.feldstein at oracle.com
Mon Aug 27 16:35:54 UTC 2007


George, you're the most crucial Oracle person for this conversation; 
what dates work best for you?

- m


Daphne Ogle wrote:
> That would be great.  
>
> The design patterns group has a weekly call on Mondays, 3:00 PDT / 
> 6:00 EDT.  Since next week is a holiday for those of us in the states 
> perhaps we should schedule an additional meeting sometime this week.  
> Why don't you all at Oracle choose a few days that the same time works 
> (3:00 PDT / 6:00 EDT) this week or next and then we can check with the 
> regular DP meeting attendees to find one that works for most.  If 
> needed we can stray from the normal time but it seems to work best 
> with the various time zones involved (Eastern & Western US, Australia).
>
> -Daphne
>
> On Aug 24, 2007, at 12:52 PM, Michael Feldstein wrote:
>
>> Should we set up a conference call?
>>
>> - Michael
>>
>>
>> George Hackman wrote:
>>> Hi all,
>>> I think the design patterns and the user testing are probably the 
>>> best place to start.
>>> On this issue...
>>> We continue to struggle with "what is the right level of 
>>> granularity" for these patterns...which is quite related to who is 
>>> the audience, designers or developers.  Our goal is that we meet the 
>>> needs of both.  Also, in distributed, complex projects such as 
>>> Sakai, uPortal & Moodle, what is the right level of flexibility to 
>>> promote consistency yet allow for creative innovation and the "it 
>>> depends" in design.
>>>
>>> I could talk all day on this one as we struggled quite a bit with 
>>> it.  We have some solutions we could share that may or may not work 
>>> for you. We are very big into design patterns at Oracle.
>>> How about we do a conference call on this?  I am out next week on 
>>> vacation, but towards the middle end of the following week (8/29 - 
>>> 8/31 is good for me).
>>>
>>>
>>> On the UE front, I could ask folks in our larger org to present as 
>>> well.  Or I could join the chat myself.  I am not a big emailer, 
>>> because my fingers get tired :(  .  But I would love to talk.
>>> Thanks,
>>> George
>>>
>>>
>>>
>>>
>>> Daphne Ogle wrote:
>>>>>
>>>> Hi George,
>>>>
>>>> It's great to hear Oracle will be participating in the Fluid project.
>>>>
>>>> Welcome!  It would be great to hear about your work at Oracle and 
>>>> how we might utilize some of your methods, etc. on our Fluid work.  
>>>> The timing is great since we are in the midst of defining much of 
>>>> this work for Fluid.  I've commented below on some of the biggest 
>>>> challenges I see for us from the UX perspective.   I'm sure there 
>>>> are more but these are just the ones on the top of my mind right 
>>>> now.   Does it make sense to schedule a conference call or Breeze 
>>>> meeting to talk about the topics below (and others people think 
>>>> of)?  Are you planning to attend the Fluid summit, 
>>>> http://wiki.fluidproject.org/display/fluid/Fall+2007+Fluid+Summit?  
>>>> If so we could also include some of this on our UX agenda.  My 
>>>> preference would be to talk before then since we'll be presenting 
>>>> and discussing several Fluid UX processes and methodologies at the 
>>>> summit.
>>>>
>>>> As far as current work in progress, there are several activities 
>>>> going on and it would be great to have you participate in any or 
>>>> all...whatever makes sense from your perspective.  Here's the short 
>>>> list:
>>>> - UX walkthroughs (a hybrid usability & accessibility heuristic 
>>>> combined with cognitive walkthroughs) of Sakai, uPortal & Moodle, 
>>>> http://wiki.fluidproject.org/display/fluid/User+Experience+Walk-throughs.  
>>>> Also see Colin's blog post, "Fluid UX Walk-throughs Getting 
>>>> Started",  http://fluidproject.atrc.utoronto.ca/blog/ about ways to 
>>>> get involved in this work.
>>>> - Several process definitions are being created for review and 
>>>> refinement at the Summit:  1) User testing protocol, 2) Content 
>>>> management research, 
>>>> http://wiki.fluidproject.org/display/fluid/Content+Management+Research 
>>>> (very drafty and still populating with information from work last 
>>>> week), 3) Component design process, 4) UX walkthrough process and 
>>>> protocol (on the wiki at URL above).  These are all at various 
>>>> "in-progress" states and I'm sure you're thoughts on them would be 
>>>> appreciated.  There isn't anything posted yet for the user testing 
>>>> or design processes but I expect there will be soon.
>>>> - Design patterns, 
>>>> http://bugs.sakaiproject.org/confluence/display/DESPAT/Home.  This 
>>>> work is being done within the Sakai working group.  Please feel 
>>>> free to join our weekly calls and/or give feedback on the pattern 
>>>> library thus far.
>>>>
>>>> -Daphne
>>>>>
>>>>> George Hackman wrote:
>>>>>> Hi all,
>>>>>> Thanks for the intro Jutta.  I look forward to contributing where 
>>>>>> I can.  A couple of topics, I could talk about further include...
>>>>>> * UI design patterns and how we use them at Oracle to promote 
>>>>>> usability and consistency.   This is a big help for us as we have 
>>>>>> a lot of developers to support with a fairly small UX team.
>>>>>>       
>>>> We continue to struggle with "what is the right level of 
>>>> granularity" for these patterns...which is quite related to who is 
>>>> the audience, designers or developers.  Our goal is that we meet 
>>>> the needs of both.  Also, in distributed, complex projects such as 
>>>> Sakai, uPortal & Moodle, what is the right level of flexibility to 
>>>> promote consistency yet allow for creative innovation and the "it 
>>>> depends" in design.
>>>>>> * Accessibility and evolving standards.  Accessibility is key to 
>>>>>> us as we sell lots of software to the goverment.  I could talk 
>>>>>> about our program and what we are doing here.
>>>>>>       
>>>> Great!  I'm sure we face similar challenges here with creating 
>>>> accessible system behavior at the same time standards are evolving.
>>>>>> * Usability methods that we use at Oracle (Customer visits 
>>>>>> (ethnography),  usability testing (remote and local) etc.).  You 
>>>>>> are probably familiar with most of these, but I could call out 
>>>>>> what we do differently or uniquely.
>>>>>>       
>>>> It's always good to hear what others have found to work.  I see a 
>>>> big challenge for us here to define, suggest, promote UX process 
>>>> and methods to a distributed group whom all likely already have 
>>>> some process and methods in place in their current organization.   
>>>> How much consistency in these activities do we need?  How do we 
>>>> make sure the community is "brought along" early in the design 
>>>> activities (research, modeling, etc.)  Do we require (rather than 
>>>> just encourage) research and modeling (persona and scenarios for 
>>>> example) for instance?   Research will likely be done in a 
>>>> distributed manner.  What are the best techniques for making sense 
>>>> of the research findings (modeling activities are best done, or at 
>>>> least started, f2f at a white board for instance.
>>>>>> These are just starting points.  I am open to new ideas or topics.
>>>>>> Thanks,
>>>>>> George
>>>>>> _______________________________________________
>>>>>> fluid-work mailing list
>>>>>> fluid-work at fluidproject.org
>>>>>> http://fluidproject.org/mailman/listinfo/fluid-work
>>>>>>   
>>>>>
>>>>> -- 
>>>>>
>>>>>
>>>>> <oracle_sig_logo.gif>
>>>>>
>>>>> Michael Feldstein | Principal Product Manager | 818.817.2925
>>>>> Oracle Academic Enterprise Solutions
>>>>> PO Box 307, Glendale, MA 01229
>>>>> <oracle_sig_logo.gif>
>>>>> <michael.feldstein.vcf>
>>>>> _______________________________________________
>>>>> fluid-work mailing list
>>>>> fluid-work at fluidproject.org <mailto:fluid-work at fluidproject.org>
>>>>> http://fluidproject.org/mailman/listinfo/fluid-work
>>>>
>>>> Daphne Ogle
>>>> Senior Interaction Designer
>>>> University of California, Berkeley
>>>> Educational Technology Services
>>>> daphne at media.berkeley.edu <mailto:daphne at media.berkeley.edu>
>>>> cell (510)847-0308
>>>>
>>>>
>>>>
>>>
>>
>> -- 
>>
>>
>> <oracle_sig_logo.gif>
>>
>> Michael Feldstein | Principal Product Manager | 818.817.2925
>> Oracle Academic Enterprise Solutions
>> PO Box 307, Glendale, MA 01229
>> <oracle_sig_logo.gif>
>> <michael.feldstein.vcf>
>
> Daphne Ogle
> Senior Interaction Designer
> University of California, Berkeley
> Educational Technology Services
> daphne at media.berkeley.edu <mailto:daphne at media.berkeley.edu>
> cell (510)847-0308
>
>
>

-- 


Oracle Email Signature Logo
Michael Feldstein | Principal Product Manager | 818.817.2925
Oracle Academic Enterprise Solutions
PO Box 307, Glendale, MA 01229
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