Collaboration with Oracle.

Mon Aug 27 16:31:24 UTC 2007

That would be great.

The design patterns group has a weekly call on Mondays, 3:00 PDT /  
6:00 EDT.  Since next week is a holiday for those of us in the states  
perhaps we should schedule an additional meeting sometime this week.   
Why don't you all at Oracle choose a few days that the same time  
works (3:00 PDT / 6:00 EDT) this week or next and then we can check  
with the regular DP meeting attendees to find one that works for  
most.  If needed we can stray from the normal time but it seems to  
work best with the various time zones involved (Eastern & Western US,  
Australia).

-Daphne

On Aug 24, 2007, at 12:52 PM, Michael Feldstein wrote:

> Should we set up a conference call?
>
> - Michael
>
>
> George Hackman wrote:
>> Hi all,
>> I think the design patterns and the user testing are probably the  
>> best place to start.
>> On this issue...
>> We continue to struggle with "what is the right level of  
>> granularity" for these patterns...which is quite related to who is  
>> the audience, designers or developers.  Our goal is that we meet  
>> the needs of both.  Also, in distributed, complex projects such as  
>> Sakai, uPortal & Moodle, what is the right level of flexibility to  
>> promote consistency yet allow for creative innovation and the "it  
>> depends" in design.
>>
>> I could talk all day on this one as we struggled quite a bit with  
>> it.  We have some solutions we could share that may or may not  
>> work for you. We are very big into design patterns at Oracle.
>> How about we do a conference call on this?  I am out next week on  
>> vacation, but towards the middle end of the following week (8/29 -  
>> 8/31 is good for me).
>>
>>
>> On the UE front, I could ask folks in our larger org to present as  
>> well.  Or I could join the chat myself.  I am not a big emailer,  
>> because my fingers get tired :(  .  But I would love to talk.
>> Thanks,
>> George
>>
>>
>>
>>
>> Daphne Ogle wrote:
>>>>
>>> Hi George,
>>>
>>> It's great to hear Oracle will be participating in the Fluid  
>>> project.
>>>
>>> Welcome!  It would be great to hear about your work at Oracle and  
>>> how we might utilize some of your methods, etc. on our Fluid  
>>> work.  The timing is great since we are in the midst of defining  
>>> much of this work for Fluid.  I've commented below on some of the  
>>> biggest challenges I see for us from the UX perspective.   I'm  
>>> sure there are more but these are just the ones on the top of my  
>>> mind right now.   Does it make sense to schedule a conference  
>>> call or Breeze meeting to talk about the topics below (and others  
>>> people think of)?  Are you planning to attend the Fluid summit,  
>>> http://wiki.fluidproject.org/display/fluid/Fall+2007+Fluid 
>>> +Summit?  If so we could also include some of this on our UX  
>>> agenda.  My preference would be to talk before then since we'll  
>>> be presenting and discussing several Fluid UX processes and  
>>> methodologies at the summit.
>>>
>>> As far as current work in progress, there are several activities  
>>> going on and it would be great to have you participate in any or  
>>> all...whatever makes sense from your perspective.  Here's the  
>>> short list:
>>> - UX walkthroughs (a hybrid usability & accessibility heuristic  
>>> combined with cognitive walkthroughs) of Sakai, uPortal & Moodle,  
>>> http://wiki.fluidproject.org/display/fluid/User+Experience+Walk- 
>>> throughs.  Also see Colin's blog post, "Fluid UX Walk-throughs  
>>> Getting Started",  http://fluidproject.atrc.utoronto.ca/blog/  
>>> about ways to get involved in this work.
>>> - Several process definitions are being created for review and  
>>> refinement at the Summit:  1) User testing protocol, 2) Content  
>>> management research, http://wiki.fluidproject.org/display/fluid/ 
>>> Content+Management+Research (very drafty and still populating  
>>> with information from work last week), 3) Component design  
>>> process, 4) UX walkthrough process and protocol (on the wiki at  
>>> URL above).  These are all at various "in-progress" states and  
>>> I'm sure you're thoughts on them would be appreciated.  There  
>>> isn't anything posted yet for the user testing or design  
>>> processes but I expect there will be soon.
>>> - Design patterns, http://bugs.sakaiproject.org/confluence/ 
>>> display/DESPAT/Home.  This work is being done within the Sakai  
>>> working group.  Please feel free to join our weekly calls and/or  
>>> give feedback on the pattern library thus far.
>>>
>>> -Daphne
>>>>
>>>> George Hackman wrote:
>>>>> Hi all,
>>>>> Thanks for the intro Jutta.  I look forward to contributing  
>>>>> where I can.  A couple of topics, I could talk about further  
>>>>> include...
>>>>> * UI design patterns and how we use them at Oracle to promote  
>>>>> usability and consistency.   This is a big help for us as we  
>>>>> have a lot of developers to support with a fairly small UX team.
>>>>>
>>> We continue to struggle with "what is the right level of  
>>> granularity" for these patterns...which is quite related to who  
>>> is the audience, designers or developers.  Our goal is that we  
>>> meet the needs of both.  Also, in distributed, complex projects  
>>> such as Sakai, uPortal & Moodle, what is the right level of  
>>> flexibility to promote consistency yet allow for creative  
>>> innovation and the "it depends" in design.
>>>>> * Accessibility and evolving standards.  Accessibility is key  
>>>>> to us as we sell lots of software to the goverment.  I could  
>>>>> talk about our program and what we are doing here.
>>>>>
>>> Great!  I'm sure we face similar challenges here with creating  
>>> accessible system behavior at the same time standards are evolving.
>>>>> * Usability methods that we use at Oracle (Customer visits  
>>>>> (ethnography),  usability testing (remote and local) etc.).   
>>>>> You are probably familiar with most of these, but I could call  
>>>>> out what we do differently or uniquely.
>>>>>
>>> It's always good to hear what others have found to work.  I see a  
>>> big challenge for us here to define, suggest, promote UX process  
>>> and methods to a distributed group whom all likely already have  
>>> some process and methods in place in their current  
>>> organization.   How much consistency in these activities do we  
>>> need?  How do we make sure the community is "brought along" early  
>>> in the design activities (research, modeling, etc.)  Do we  
>>> require (rather than just encourage) research and modeling  
>>> (persona and scenarios for example) for instance?   Research will  
>>> likely be done in a distributed manner.  What are the best  
>>> techniques for making sense of the research findings (modeling  
>>> activities are best done, or at least started, f2f at a white  
>>> board for instance.
>>>>> These are just starting points.  I am open to new ideas or topics.
>>>>> Thanks,
>>>>> George
>>>>> _______________________________________________
>>>>> fluid-work mailing list
>>>>> fluid-work at fluidproject.org
>>>>> http://fluidproject.org/mailman/listinfo/fluid-work
>>>>>
>>>>
>>>> -- 
>>>>
>>>>
>>>> <oracle_sig_logo.gif>
>>>>
>>>> Michael Feldstein | Principal Product Manager | 818.817.2925
>>>> Oracle Academic Enterprise Solutions
>>>> PO Box 307, Glendale, MA 01229
>>>> <oracle_sig_logo.gif>
>>>> <michael.feldstein.vcf>
>>>> _______________________________________________
>>>> fluid-work mailing list
>>>> fluid-work at fluidproject.org <mailto:fluid-work at fluidproject.org>
>>>> http://fluidproject.org/mailman/listinfo/fluid-work
>>>
>>> Daphne Ogle
>>> Senior Interaction Designer
>>> University of California, Berkeley
>>> Educational Technology Services
>>> daphne at media.berkeley.edu <mailto:daphne at media.berkeley.edu>
>>> cell (510)847-0308
>>>
>>>
>>>
>>
>
> -- 
>
>
> <oracle_sig_logo.gif>
>
> Michael Feldstein | Principal Product Manager | 818.817.2925
> Oracle Academic Enterprise Solutions
> PO Box 307, Glendale, MA 01229
> <oracle_sig_logo.gif>
> <michael.feldstein.vcf>

Daphne Ogle
Senior Interaction Designer
University of California, Berkeley
Educational Technology Services
daphne at media.berkeley.edu
cell (510)847-0308

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