Collaboration with Oracle.

Michael Feldstein michael.feldstein at oracle.com
Sat Aug 25 00:16:52 UTC 2007


When are the next appropriate conference calls? Can we get some 
date/time options on the table?

- m


Mara Hancock wrote:
>  I think there is group that is pretty focused on just this issue and 
> they may have regular calls set up already. If so, it might make sense 
> to have George present Oracle's lessons learned as a central agenda item.
>
> Mara
> On Aug 24, 2007, at 1:14 PM, Jutta Treviranus wrote:
>
>> That sounds like a good idea  - so we can save George's fingers. We 
>> may also wish to set aside time at the summit meetings next month to 
>> discuss these topics.
>>
>> Jutta
>>
>> At 3:52 PM -0400 8/24/07, Michael Feldstein wrote:
>>> Should we set up a conference call?
>>>
>>> - Michael
>>>
>>>
>>> George Hackman wrote:
>>>> Hi all,
>>>> I think the design patterns and the user testing are probably the 
>>>> best place to start.
>>>> On this issue...
>>>> We continue to struggle with "what is the right level of 
>>>> granularity" for these patterns...which is quite related to who is 
>>>> the audience, designers or developers.  Our goal is that we meet 
>>>> the needs of both.  Also, in distributed, complex projects such as 
>>>> Sakai, uPortal & Moodle, what is the right level of flexibility to 
>>>> promote consistency yet allow for creative innovation and the "it 
>>>> depends" in design.
>>>>
>>>> I could talk all day on this one as we struggled quite a bit with 
>>>> it.  We have some solutions we could share that may or may not work 
>>>> for you. We are very big into design patterns at Oracle.
>>>> How about we do a conference call on this?  I am out next week on 
>>>> vacation, but towards the middle end of the following week (8/29 - 
>>>> 8/31 is good for me).
>>>>
>>>>
>>>> On the UE front, I could ask folks in our larger org to present as 
>>>> well.  Or I could join the chat myself.  I am not a big emailer, 
>>>> because my fingers get tired :(  .  But I would love to talk.
>>>> Thanks,
>>>> George
>>>>
>>>>
>>>>
>>>>
>>>> Daphne Ogle wrote:
>>>>>>
>>>>> Hi George,
>>>>>
>>>>> It's great to hear Oracle will be participating in the Fluid project.
>>>>>
>>>>> Welcome!  It would be great to hear about your work at Oracle and 
>>>>> how we might utilize some of your methods, etc. on our Fluid 
>>>>> work.  The timing is great since we are in the midst of defining 
>>>>> much of this work for Fluid.  I've commented below on some of the 
>>>>> biggest challenges I see for us from the UX perspective.   I'm 
>>>>> sure there are more but these are just the ones on the top of my 
>>>>> mind right now.   Does it make sense to schedule a conference call 
>>>>> or Breeze meeting to talk about the topics below (and others 
>>>>> people think of)?  Are you planning to attend the Fluid summit, 
>>>>> http://wiki.fluidproject.org/display/fluid/Fall+2007+Fluid+Summit?  
>>>>> If so we could also include some of this on our UX agenda.  My 
>>>>> preference would be to talk before then since we'll be presenting 
>>>>> and discussing several Fluid UX processes and methodologies at the 
>>>>> summit.
>>>>>
>>>>> As far as current work in progress, there are several activities 
>>>>> going on and it would be great to have you participate in any or 
>>>>> all...whatever makes sense from your perspective.  Here's the 
>>>>> short list:
>>>>> - UX walkthroughs (a hybrid usability & accessibility heuristic 
>>>>> combined with cognitive walkthroughs) of Sakai, uPortal & Moodle, 
>>>>> http://wiki.fluidproject.org/display/fluid/User+Experience+Walk-throughs.  
>>>>> Also see Colin's blog post, "Fluid UX Walk-throughs Getting 
>>>>> Started",  http://fluidproject.atrc.utoronto.ca/blog/ about ways 
>>>>> to get involved in this work.
>>>>> - Several process definitions are being created for review and 
>>>>> refinement at the Summit:  1) User testing protocol, 2) Content 
>>>>> management research, 
>>>>> http://wiki.fluidproject.org/display/fluid/Content+Management+Research 
>>>>> (very drafty and still populating with information from work last 
>>>>> week), 3) Component design process, 4) UX walkthrough process and 
>>>>> protocol (on the wiki at URL above).  These are all at various 
>>>>> "in-progress" states and I'm sure you're thoughts on them would be 
>>>>> appreciated.  There isn't anything posted yet for the user testing 
>>>>> or design processes but I expect there will be soon.
>>>>> - Design patterns, 
>>>>> http://bugs.sakaiproject.org/confluence/display/DESPAT/Home.  This 
>>>>> work is being done within the Sakai working group.  Please feel 
>>>>> free to join our weekly calls and/or give feedback on the pattern 
>>>>> library thus far.
>>>>>
>>>>> -Daphne
>>>>>>
>>>>>> George Hackman wrote:
>>>>>>> Hi all,
>>>>>>> Thanks for the intro Jutta.  I look forward to contributing 
>>>>>>> where I can.  A couple of topics, I could talk about further 
>>>>>>> include...
>>>>>>> * UI design patterns and how we use them at Oracle to promote 
>>>>>>> usability and consistency.   This is a big help for us as we 
>>>>>>> have a lot of developers to support with a fairly small UX team.
>>>>>>>      
>>>>> We continue to struggle with "what is the right level of 
>>>>> granularity" for these patterns...which is quite related to who is 
>>>>> the audience, designers or developers.  Our goal is that we meet 
>>>>> the needs of both.  Also, in distributed, complex projects such as 
>>>>> Sakai, uPortal & Moodle, what is the right level of flexibility to 
>>>>> promote consistency yet allow for creative innovation and the "it 
>>>>> depends" in design.
>>>>>>> * Accessibility and evolving standards.  Accessibility is key to 
>>>>>>> us as we sell lots of software to the goverment.  I could talk 
>>>>>>> about our program and what we are doing here.
>>>>>>>      
>>>>> Great!  I'm sure we face similar challenges here with creating 
>>>>> accessible system behavior at the same time standards are evolving.
>>>>>>> * Usability methods that we use at Oracle (Customer visits 
>>>>>>> (ethnography),  usability testing (remote and local) etc.).  You 
>>>>>>> are probably familiar with most of these, but I could call out 
>>>>>>> what we do differently or uniquely.
>>>>>>>      
>>>>> It's always good to hear what others have found to work.  I see a 
>>>>> big challenge for us here to define, suggest, promote UX process 
>>>>> and methods to a distributed group whom all likely already have 
>>>>> some process and methods in place in their current organization.   
>>>>> How much consistency in these activities do we need?  How do we 
>>>>> make sure the community is "brought along" early in the design 
>>>>> activities (research, modeling, etc.)  Do we require (rather than 
>>>>> just encourage) research and modeling (persona and scenarios for 
>>>>> example) for instance?   Research will likely be done in a 
>>>>> distributed manner.  What are the best techniques for making sense 
>>>>> of the research findings (modeling activities are best done, or at 
>>>>> least started, f2f at a white board for instance.
>>>>>>> These are just starting points.  I am open to new ideas or topics.
>>>>>>> Thanks,
>>>>>>> George
>>>>>>> _______________________________________________
>>>>>>> fluid-work mailing list
>>>>>>> fluid-work at fluidproject.org <mailto:fluid-work at fluidproject.org>
>>>>>>> http://fluidproject.org/mailman/listinfo/fluid-work
>>>>>>>  
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>>> <oracle_sig_logo.gif>
>>>>>>
>>>>>> Michael Feldstein | Principal Product Manager | 818.817.2925
>>>>>> Oracle Academic Enterprise Solutions
>>>>>> PO Box 307, Glendale, MA 01229
>>>>>> <oracle_sig_logo.gif>
>>>>>> <michael.feldstein.vcf>
>>>>>> _______________________________________________
>>>>>> fluid-work mailing list
>>>>>> fluid-work at fluidproject.org <mailto:fluid-work at fluidproject.org>
>>>>>> http://fluidproject.org/mailman/listinfo/fluid-work
>>>>>
>>>>> Daphne Ogle
>>>>> Senior Interaction Designer
>>>>> University of California, Berkeley
>>>>> Educational Technology Services
>>>>> daphne at media.berkeley.edu <mailto:daphne at media.berkeley.edu>
>>>>> cell (510)847-0308
>>>>>
>>>>
>>>
>>> --
>>>
>>>
>>> Oracle Email Signature Logo
>>> Michael Feldstein | Principal Product Manager | 818.817.2925
>>> Oracle Academic Enterprise Solutions
>>> PO Box 307, Glendale, MA 01229
>>>
>>> Should we set up a conference call?
>>>
>>> - Michael
>>>
>>>
>>> George Hackman wrote:
>>>> Hi all,
>>>> I think the design patterns and the user testing are probably the 
>>>> best place to start.
>>>> On this issue...
>>>> We continue to struggle with "what is the right level of 
>>>> granularity" for these patterns...which is quite related to who is 
>>>> the audience, designers or developers.  Our goal is that we meet 
>>>> the needs of both.  Also, in distributed, complex projects such as 
>>>> Sakai, uPortal & Moodle, what is the right level of flexibility to 
>>>> promote consistency yet allow for creative innovation and the "it 
>>>> depends" in design.
>>>>
>>>> I could talk all day on this one as we struggled quite a bit with 
>>>> it.  We have some solutions we could share that may or may not work 
>>>> for you. We are very big into design patterns at Oracle.
>>>> How about we do a conference call on this?  I am out next week on 
>>>> vacation, but towards the middle end of the following week (8/29 - 
>>>> 8/31 is good for me).
>>>>
>>>>
>>>> On the UE front, I could ask folks in our larger org to present as 
>>>> well.  Or I could join the chat myself.  I am not a big emailer, 
>>>> because my fingers get tired :(  .  But I would love to talk.
>>>> Thanks,
>>>> George
>>>>
>>>>
>>>>
>>>>
>>>> Daphne Ogle wrote:
>>>>>>
>>>>> Hi George,
>>>>>
>>>>> It's great to hear Oracle will be participating in the Fluid project.
>>>>>
>>>>> Welcome!  It would be great to hear about your work at Oracle and 
>>>>> how we might utilize some of your methods, etc. on our Fluid 
>>>>> work.  The timing is great since we are in the midst of defining 
>>>>> much of this work for Fluid.  I've commented below on some of the 
>>>>> biggest challenges I see for us from the UX perspective.   I'm 
>>>>> sure there are more but these are just the ones on the top of my 
>>>>> mind right now.   Does it make sense to schedule a conference call 
>>>>> or Breeze meeting to talk about the topics below (and others 
>>>>> people think of)?  Are you planning to attend the Fluid summit, 
>>>>> http://wiki.fluidproject.org/display/fluid/Fall+2007+Fluid+Summit?  
>>>>> If so we could also include some of this on our UX agenda.  My 
>>>>> preference would be to talk before then since we'll be presenting 
>>>>> and discussing several Fluid UX processes and methodologies at the 
>>>>> summit.
>>>>>
>>>>> As far as current work in progress, there are several activities 
>>>>> going on and it would be great to have you participate in any or 
>>>>> all...whatever makes sense from your perspective.  Here's the 
>>>>> short list:
>>>>> - UX walkthroughs (a hybrid usability & accessibility heuristic 
>>>>> combined with cognitive walkthroughs) of Sakai, uPortal & Moodle, 
>>>>> http://wiki.fluidproject.org/display/fluid/User+Experience+Walk-throughs 
>>>>> <http://wiki.fluidproject.org/display/fluid/User+Experience+Walk-throughs>.  
>>>>> Also see Colin's blog post, "Fluid UX Walk-throughs Getting 
>>>>> Started",  http://fluidproject.atrc.utoronto.ca/blog/ about ways 
>>>>> to get involved in this work.
>>>>> - Several process definitions are being created for review and 
>>>>> refinement at the Summit:  1) User testing protocol, 2) Content 
>>>>> management research, 
>>>>> http://wiki.fluidproject.org/display/fluid/Content+Management+Research 
>>>>> <http://wiki.fluidproject.org/display/fluid/Content+Management+Research> 
>>>>> (very drafty and still populating with information from work last 
>>>>> week), 3) Component design process, 4) UX walkthrough process and 
>>>>> protocol (on the wiki at URL above).  These are all at various 
>>>>> "in-progress" states and I'm sure you're thoughts on them would be 
>>>>> appreciated.  There isn't anything posted yet for the user testing 
>>>>> or design processes but I expect there will be soon.
>>>>> - Design patterns, 
>>>>> http://bugs.sakaiproject.org/confluence/display/DESPAT/Home.  This 
>>>>> work is being done within the Sakai working group.  Please feel 
>>>>> free to join our weekly calls and/or give feedback on the pattern 
>>>>> library thus far.
>>>>>
>>>>> -Daphne
>>>>>>
>>>>>> George Hackman wrote:
>>>>>>> Hi all,
>>>>>>> Thanks for the intro Jutta.  I look forward to contributing 
>>>>>>> where I can.  A couple of topics, I could talk about further 
>>>>>>> include...
>>>>>>> * UI design patterns and how we use them at Oracle to promote 
>>>>>>> usability and consistency.   This is a big help for us as we 
>>>>>>> have a lot of developers to support with a fairly small UX team.
>>>>>>>     
>>>>> We continue to struggle with "what is the right level of 
>>>>> granularity" for these patterns...which is quite related to who is 
>>>>> the audience, designers or developers.  Our goal is that we meet 
>>>>> the needs of both.  Also, in distributed, complex projects such as 
>>>>> Sakai, uPortal & Moodle, what is the right level of flexibility to 
>>>>> promote consistency yet allow for creative innovation and the "it 
>>>>> depends" in design.
>>>>>>> * Accessibility and evolving standards.  Accessibility is key to 
>>>>>>> us as we sell lots of software to the goverment.  I could talk 
>>>>>>> about our program and what we are doing here.
>>>>>>>     
>>>>> Great!  I'm sure we face similar challenges here with creating 
>>>>> accessible system behavior at the same time standards are evolving.
>>>>>>> * Usability methods that we use at Oracle (Customer visits 
>>>>>>> (ethnography),  usability testing (remote and local) etc.).  You 
>>>>>>> are probably familiar with most of these, but I could call out 
>>>>>>> what we do differently or uniquely.
>>>>>>>     
>>>>> It's always good to hear what others have found to work.  I see a 
>>>>> big challenge for us here to define, suggest, promote UX process 
>>>>> and methods to a distributed group whom all likely already have 
>>>>> some process and methods in place in their current organization.   
>>>>> How much consistency in these activities do we need?  How do we 
>>>>> make sure the community is "brought along" early in the design 
>>>>> activities (research, modeling, etc.)  Do we require (rather than 
>>>>> just encourage) research and modeling (persona and scenarios for 
>>>>> example) for instance?   Research will likely be done in a 
>>>>> distributed manner.  What are the best techniques for making sense 
>>>>> of the research findings (modeling activities are best done, or at 
>>>>> least started, f2f at a white board for instance.
>>>>>
>>>>>>> These are just starting points.  I am open to new ideas or topics.
>>>>>>> Thanks,
>>>>>>> George
>>>>>>> _______________________________________________
>>>>>>> fluid-work mailing list
>>>>>>> fluid-work at fluidproject.org <mailto:fluid-work at fluidproject.org>
>>>>>>> http://fluidproject.org/mailman/listinfo/fluid-work
>>>>>>>  
>>>>>>
>>>>>> -- 
>>>>>>
>>>>>>
>>>>>> <oracle_sig_logo.gif>
>>>>>>
>>>>>> Michael Feldstein | Principal Product Manager | 818.817.2925
>>>>>> Oracle Academic Enterprise Solutions
>>>>>> PO Box 307, Glendale, MA 01229
>>>>>> <oracle_sig_logo.gif>
>>>>>> <michael.feldstein.vcf>
>>>>>> _______________________________________________
>>>>>> fluid-work mailing list
>>>>>> fluid-work at fluidproject.org <mailto:fluid-work at fluidproject.org> 
>>>>>> <mailto:fluid-work at fluidproject.org>
>>>>>> http://fluidproject.org/mailman/listinfo/fluid-work
>>>>>
>>>>> Daphne Ogle
>>>>> Senior Interaction Designer
>>>>> University of California, Berkeley
>>>>> Educational Technology Services
>>>>> daphne at media.berkeley.edu <mailto:daphne at media.berkeley.edu> 
>>>>> <mailto:daphne at media.berkeley.edu>
>>>>> cell (510)847-0308
>>>>>
>>>>
>>>
>>> --
>>>
>>>
>>> <oracle_sig_logo 6.gif>
>>>
>>> Michael Feldstein | Principal Product Manager | 818.817.2925
>>> Oracle Academic Enterprise Solutions
>>> PO Box 307, Glendale, MA 01229
>>>
>>> Attachment converted: Jutta · Powerbook:michael.feldstein 6.vcf 
>>> (TEXT/ttxt) (000F7A86)
>>> _______________________________________________
>>> fluid-work mailing list
>>> fluid-work at fluidproject.org <mailto:fluid-work at fluidproject.org>
>>> http://fluidproject.org/mailman/listinfo/fluid-work
>>
>> <oracle_sig_logo 6.gif>
>> _______________________________________________
>> fluid-work mailing list
>> fluid-work at fluidproject.org <mailto:fluid-work at fluidproject.org>
>> http://fluidproject.org/mailman/listinfo/fluid-work
>
> ======================================================
>
> Mara Hancock
>
> ETS Associate Director of Learning Systems
>
>
> http://ets.berkeley.edu
>
> University of California, Berkeley
>
> Educational Technology Services
>
> 9 Dwinelle Hall, #2535
>
> Berkeley, CA 94720
>
>
> Desk: 510-643-9923
>
> Mobile: 510-407-0543
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-- 


Oracle Email Signature Logo
Michael Feldstein | Principal Product Manager | 818.817.2925
Oracle Academic Enterprise Solutions
PO Box 307, Glendale, MA 01229
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