pruitt and grudin on personas

[Clayton H Lewis]

research.microsoft.com/research/coet/Grudin/Personas/Pruitt-Grudin.pdf

besides a discussion of persona practice this paper sketches a  
psychological theory of what makes personas work... it seems to  
suggest that doing too much abstraction around personas could make  
them less effective (though there could perhaps be a combined  
practice that used personas as individuals while separately embedding  
them in a combinatorial system of abstractions)

in the short term, I think the suggestion from pruitt and grudin  
would be as daphne suggested: that we NOT generate "variations on  
eileen" to represent people with disabilities, but instead generate  
new personas


Clayton Lewis
Professor of Computer Science
Scientist in Residence, Coleman Institute for Cognitive Disabilities
University of Colorado
http://www.cs.colorado.edu/~clayton



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